Reputation and Quality

●Draft

Status: Draft Version: 0.1.0 Last Updated: 2026-05-17 Owner: Axodus Marketplace

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Purpose

Marketplace trust depends on quality signals that are useful without becoming misleading guarantees.

Quality Signals

Signals may include seller verification, listing review, course quality, delivery history, buyer reviews, dispute history if policy allows, official badge if approved, and claim review badge if policy supports it.

Badge Types

Badges may include Official, Verified Seller, Quality Reviewed, Claim Reviewed, Academy Approved, Business Approved, BBA Reviewed, and Needs Review. Each badge must have a defined meaning and current review basis.

Review Fields

Review fields may include review ID, order ID, buyer reference, seller ID, listing ID, rating if supported, text, verified purchase status, moderation status, dispute relation, and creation date.

Quality Rules

Reviews should be tied to verified orders where possible. Fake reviews should be removed. Official status requires approval. Quality status must be current. Negative feedback must not be hidden outside policy. Reputation metrics must not guarantee outcomes.

Risk Considerations

Risks include fake reviews, badge confusion, stale quality status, unfair seller damage, and outcome overclaim.